On August 31st, I placed an order for a Dyson V12 Detect Slim Absolute through dyson.com. I have the order confirmation email, order number, and the transaction is visible on my credit card statement. Dyson claims that orders placed before a certain time are shipped on the same day. After waiting three days, I contacted Dyson to inquire about my order status, but the representatives said they couldn’t locate my order and would get back to me after investigating the issue. It’s been two more days and several phone calls since then, yet Dyson has not provided a solution. I am unable to receive the vacuum I paid for, and since they cannot find the order, I can’t get a refund or even a clear answer. My research online shows that many others have faced similar issues. It's unacceptable for a multinational company like Dyson to handle orders so irresponsibly. I urgently request that my order be located and the vacuum delivered to me, or that my payment be refunded promptly.
I ordered the Dyson V12 Detect Slim on December 2, but two days later, I still can’t track my order on Dyson’s website. When I contacted customer service for help, they were completely unhelpful and couldn’t even confirm my order. This is incredibly disappointing and not what I expected from Dyson....
On December 23, 2022, I placed an order for a Dyson V12 Detect Slim cordless vacuum cleaner on the company's website. Despite the fact that an order number was generated and payment was taken from my credit card, I was not provided with any details about the purchase. After waiting three days, a rep...
On January 2, 2023, I placed an order for a Dyson V12 Detect Slim, and I received it on January 5, 2023. Due to a surplus, we sent back an extension product from Dyson on January 5th, using the same cargo company that originally delivered it. It has been 17 days since I requested a refund, but I hav...
We purchased the "Dyson V12 Detect Slim Absolute" model vacuum cleaner through Dyson's own website. After entering the payment information and completing the transaction, the page showed an error. Despite the payment being processed, no order number was provided to us. We received no notification vi...
Hello, On December 22nd, I placed an order with Dyson for a v12 rechargeable vacuum cleaner. The purchase went through without any hitches, and I watched the total amount be deducted from my credit card in manageable chunks. After realizing there was no notification e-mail on my end, I contacted sup...
Comments