Unable to Track My Dyson V12 Detect Slim Order – No Support Provided

Eray
December 04, 2024 9:00 am
8

I ordered the Dyson V12 Detect Slim on December 2, but two days later, I still can’t track my order on Dyson’s website. When I contacted customer service for help, they were completely unhelpful and couldn’t even confirm my order.

This is incredibly disappointing and not what I expected from Dyson. A brand known for premium products should provide a seamless customer experience, but instead, I’m left in the dark about the status of my purchase.

Dyson, please address this issue urgently. I need confirmation of my order and proper tracking information immediately. Customers deserve better support and transparency, especially when purchasing high-end products.

December 09, 2024 12:51 pm (5 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Sincerely, Dyson Turkey

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