On December 23, 2022, I placed an order for a Dyson V12 Detect Slim cordless vacuum cleaner on the company's website. Despite the fact that an order number was generated and payment was taken from my credit card, I was not provided with any details about the purchase. After waiting three days, a representative from Dyson's customer service reached out to me via WhatsApp. A shipment of the device, I was told, will take place as soon as possible. As of today, however, I've received a new SMS from Dyson stating that the order had been canceled due to concerns over transaction security. I contacted customer support, but they were unable to offer a satisfactory explanation for this problem. I think Dyson is covering up the real reason for these cancellations, which is that they sold more than they had on hand and had to cancel some orders to stabilize the crisis.
Hello, On December 22nd, I placed an order with Dyson for a v12 rechargeable vacuum cleaner. The purchase went through without any hitches, and I watched the total amount be deducted from my credit card in manageable chunks. After realizing there was no notification e-mail on my end, I contacted sup...
This is totally unacceptable! I ordered a Dyson V12 vacuum cleaner on December 23, 2022, and paid for it in full. I even provided my contact details, address & ID number - yet they still refused to process my order due to 'security concerns'. This is ridiculous! They need to ensure that the products...
I ordered the Dyson V12 Detect Slim on December 2, but two days later, I still can’t track my order on Dyson’s website. When I contacted customer service for help, they were completely unhelpful and couldn’t even confirm my order. This is incredibly disappointing and not what I expected from Dyson....
For reasons related to the payment security check, my order for a Dyson v12 on December 23rd, 2022 was not accepted and was subsequently canceled. My conversation with the banker, however, led me to understand that this was not a possibility. My credit card was used to pay the fee, and the initial p...
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