My Dyson V15 vacuum suddenly stopped working mid-cleaning—it shut off completely without warning on March 3, 2025. Dyson previously assured me, both in-store and through customer service, that they’d always help resolve any issues even after the warranty expired. Now, shockingly, they insist I must order a new battery myself, claiming there's nothing more they can do. Worse still, when I checked Dyson’s online store, the battery is listed as out of stock!
I chose Dyson precisely because of their promise of exceptional customer support and reliability. Yet here I am, left without a working vacuum and no clear timeline for resolution. Dyson, take responsibility immediately—provide the necessary battery replacement promptly and resolve this issue now!
My Dyson V15 Detect vacuum completely stopped working due to a dead battery, even though it’s still under warranty. After contacting customer service and completing a video inspection, I was informed that a new battery would be sent within 3 business days. However, after the deadline passed and no s...
Hello, I’m a Dyson V15 Detect cordless vacuum owner, and I’m extremely disappointed in the support I’ve received post-warranty. My product’s warranty expired on 09.03.2025. Just 20 days after the warranty ended, the battery suddenly failed and began showing an error. I contacted Dyson customer suppo...
What a coincidence—my Dyson V15 battery suddenly stopped working right after the warranty expired. It’s almost laughable how perfectly timed that was. I contacted Dyson thinking I could just buy a replacement, but of course, the battery is nowhere to be found. It’s been months, and every time I che...
I'm writing to express my displeasure with the Dyson V15 vacuum cleaner I bought in March. Unfortunately, the vacuum has broken down, forcing me to contact technical support. On July 31, 2023, the service assured me that the required battery was in stock and would be delivered. However, the battery ...
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