On October 17, 2025, at 6:23 p.m., I purchased a Dyson Airwrap set from your Kanyon store. My receipt number is 0008 and my document number is fsd. When I first opened the box, I only started using the straightening attachment. After some time, I opened and began using the other attachments. When I finally emptied the box completely, I realized that the filter cleaning attachment was missing.
I opened the product at home, and when I noticed the missing part, I went back to the Kanyon store. However, the store staff insisted that it was impossible for the attachment to be missing from the box and refused to assist me.
My product is still under warranty. I request that the missing filter cleaning attachment be provided to me as soon as possible.
I purchased a Dyson Airwrap on 04.06.2025, and I was extremely disappointed to find that the filter cleaning tool was missing from the box. I still have both the original box and my invoice, and it hasn’t even been a full month since the purchase. Despite this, Dyson’s customer service refused to he...
On November 6, 2024, I purchased a Dyson Airwrap hair styling and drying set directly from Dyson's website. When my order arrived, the filter cleaning tool was missing. My order number is 910900855793. For a premium product like this, I expect every component to be included as promised. It’s frustra...
On March 10, I purchased the Dyson Airwrap ID Curly model from the official Dyson website. When the package arrived, I noticed that the filter cleaning tool — which is clearly listed in the product manual as an included accessory — was missing from the box. There was no other missing part or visible...
In May 2024, I purchased a Dyson Airwrap from your online store for $468, which I paid for by credit card. About one month after purchase, a problem occurred with the attachment of the device. When I contacted your support line, they acknowledged that the product was defective and informed me that a...
On October 21, 2025, I ordered the Dyson Airwrap from Dyson’s official website (Order No: b0122025001128322). When the product arrived, I noticed that the cleaning brush was missing from the box. All the other parts were included, but the cleaning brush was not. The product is under warranty. I’ve ...
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