On October 21, 2025, I ordered the Dyson Airwrap from Dyson’s official website (Order No: b0122025001128322). When the product arrived, I noticed that the cleaning brush was missing from the box. All the other parts were included, but the cleaning brush was not. The product is under warranty.
I’ve tried reaching customer service multiple times, but I haven’t been able to get through. I request that the missing cleaning brush be sent to me as soon as possible. I kindly ask that this issue be resolved quickly.
I purchased my Dyson Airwrap on January 20, 2025, and I'm extremely frustrated because the box didn't include the filter cleaning brush—the small ring-shaped brush that's essential for proper maintenance. I've just realized this critical part was missing, making it impossible to clean the device's f...
I purchased a Dyson Airwrap i.d. on 25.08.2025 from Teknosa (Order number: t4600102755.1-27). When I received the product, the box looked intact and undamaged. However, on 29.10.2025 when I wanted to use the product I noticed that the travel case and the cleaning brush were not in the box. I report...
I received my Dyson Airwrap order today, March 15, but upon opening the box, I discovered that the cleaning tool was missing. This is extremely disappointing, considering how expensive this product is. I immediately tried contacting customer service, but I couldn’t get through. I expect Dyson to se...
On March 10, I purchased the Dyson Airwrap ID Curly model from the official Dyson website. When the package arrived, I noticed that the filter cleaning tool — which is clearly listed in the product manual as an included accessory — was missing from the box. There was no other missing part or visible...
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