Dyson Airwrap Accessory Missing After Purchase – How to Get It Replaced

Ebru
October 30, 8:38 pm
11

On October 21, 2025, I ordered the Dyson Airwrap from Dyson’s official website (Order No: b0122025001128322). When the product arrived, I noticed that the cleaning brush was missing from the box. All the other parts were included, but the cleaning brush was not. The product is under warranty.

I’ve tried reaching customer service multiple times, but I haven’t been able to get through. I request that the missing cleaning brush be sent to me as soon as possible. I kindly ask that this issue be resolved quickly.

November 10, 11:06 am (10 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will address the matter with utmost care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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