I ordered a Dyson V15 Detect Absolute model cordless vacuum cleaner from Dyson Turkey on Tuesday, December 20. While I was waiting for my parcel to be sent to me for a week, today I got the message "Your order has been canceled at your request" on my phone. I immediately called Dyson's customer service and requested that the product I ordered be shipped and sent to me, as I did not have any cancellation requests. However, they said that they would create a record and evaluate the issue. Normally, the order should be shipped in 3 working days, but I am complaining about the cancellation of the order without my knowledge and request, by waiting for a week. I want my order to be shipped to me as soon as possible, otherwise, I will take legal action.
I bought a V15 Detect Absolute vacuum cleaner from Dyson Turkey on March 19, 2023. The order number was 7000941581. But as of April 14, 2023, I still haven't gotten the product's invoice. When I called WhatsApp's helpline, they said the invoice had been sent, but I still haven't seen it in my email,...
I own a Dyson V15 Absolute Detect vacuum, and during routine use, the battery ran out as expected. However, when I plugged it in to charge, I noticed it wasn’t charging or turning back on at all. I immediately tried to contact Dyson support, but after waiting 18 minutes with no response, I sent an ...
I really regret buying Dyson. The technical service and customer service in Turkey are very bad. I have been dealing with the Dyson Gen5 Detect Absolute vacuum cleaner since December 16, 2023. First of all, the machine I bought turned out to be defective. Then they sent me a different machine than t...
I ordered the Dyson V15 Detect Absolute (HEPA) cordless vacuum cleaner on October 27, 2024, but it arrived with missing items in the box. After several calls to Dyson’s customer support, they insisted that the box contents should only include four cleaning heads (Fluffy optic cleaning head, digital ...
Comments