I bought a V15 Detect Absolute vacuum cleaner from Dyson Turkey on March 19, 2023. The order number was 7000941581. But as of April 14, 2023, I still haven't gotten the product's invoice. When I called WhatsApp's helpline, they said the invoice had been sent, but I still haven't seen it in my email, even after checking my spam folder and all of my email accounts. Also, even though I told them during the order process that I wanted a company invoice, they say I asked for an individual invoice. When I returned a different product because they didn't send me a company invoice, I ran into the same problem. If the problem is not fixed soon, I will tell the Trade Ministry about it.
I recently purchased a Dyson V15 Detect Absolute cordless vacuum cleaner (Product Code: 394451-01) through Dyson's website with order number 7001208511. I had requested a corporate invoice for the product. However, they disregarded my request and issued an individual invoice without my consent. When...
I ordered a Dyson V15 Detect Absolute model cordless vacuum cleaner from Dyson Turkey on Tuesday, December 20. While I was waiting for my parcel to be sent to me for a week, today I got the message "Your order has been canceled at your request" on my phone. I immediately called Dyson's customer serv...
I really regret buying Dyson. The technical service and customer service in Turkey are very bad. I have been dealing with the Dyson Gen5 Detect Absolute vacuum cleaner since December 16, 2023. First of all, the machine I bought turned out to be defective. Then they sent me a different machine than t...
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