I bought a V15 Detect Absolute vacuum cleaner from Dyson Turkey on March 19, 2023. The order number was 7000941581. But as of April 14, 2023, I still haven't gotten the product's invoice. When I called WhatsApp's helpline, they said the invoice had been sent, but I still haven't seen it in my email, even after checking my spam folder and all of my email accounts. Also, even though I told them during the order process that I wanted a company invoice, they say I asked for an individual invoice. When I returned a different product because they didn't send me a company invoice, I ran into the same problem. If the problem is not fixed soon, I will tell the Trade Ministry about it.
I recently purchased a Dyson V15 Detect Absolute cordless vacuum cleaner (Product Code: 394451-01) through Dyson's website with order number 7001208511. I had requested a corporate invoice for the product. However, they disregarded my request and issued an individual invoice without my consent. When...
I really regret buying Dyson. The technical service and customer service in Turkey are very bad. I have been dealing with the Dyson Gen5 Detect Absolute vacuum cleaner since December 16, 2023. First of all, the machine I bought turned out to be defective. Then they sent me a different machine than t...
On 29.03.2023, between 13:30 and 14:00, I bought 1 Dyson V15 Detect Absolute Wireless Vacuum Cleaner at a price of 14,999 TL from the DYSON store in Istanbul Akasya Mall. At the stage of paying the fee, I first gave the credit card of the public bank registered to my name to the salesperson and said...
I purchased a cordless vacuum cleaner from Dyson's official website on July 31, 2023. I requested a corporate invoice and filled out the necessary information. However, the company issued a separate invoice but did not send it to me. I became suspicious after ten days of not receiving the invoice vi...
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