Dyson V8 Vacuum Stops During Use and Dust Bin Won’t Stay Closed

Sena
December 14, 2024 3:12 pm
2

I’ve been using my Dyson V8 vacuum for 1.5 years, and it’s now constantly stopping mid-use. It interrupts cleaning every few seconds, making it impossible to clean efficiently. Additionally, the dust bin doesn’t stay securely closed and often opens on its own during use.

These recurring issues are incredibly frustrating, especially considering the vacuum’s high price and reputation for quality. I expect Dyson to address these problems immediately and provide a solution, whether through repair or replacement.

Please contact me as soon as possible to resolve this matter. I rely on this product for daily cleaning, and this level of performance is unacceptable for a Dyson product. Immediate assistance is needed!

December 19, 2024 1:28 pm (4 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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