Özlem is very satisfied with the result
Resolved
Dyson V12 Absolute Vacuum Attachment Warranty Denied for Common Problem
Özlem
September 03, 2024 8:06 pm
9"Thank you"
ID:30003246
Ferdane is very satisfied with the result
Resolved
Dyson V12 Detect Slim Furniture Adapter Locked and Unusable – No Warranty Coverage
Ferdane
September 04, 2024 12:16 pm
22
Ferdane's Thank You Message
“Thank you to Mr. Ali, the replacement product is being sent to me.”
I have a Dyson V12 Detect Slim Absolute, and despite careful use, the furniture adapter has locked and won’t open. When I contacted customer service, they informed me that this part is not covered under warranty. How can a product not be covered under warranty, or why is a non-warrantied part included with a high-cost vacuum like this? This is extremely frustrating, especially after investing a significant amount of money in this vacuum. I expect Dyson to reach out to me and resolve this issue by replacing the faulty furniture adapter as soon as possible. This situation is unacceptable, and I urge Dyson to take responsibility and provide a proper solution.
Ferdane
October 05, 2024 6:12 pm
Thank you to Mr. Ali, the replacement product is being sent to me.
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