On September 7, 2023, I bought my Dyson V12 vacuum with the promise that all parts were covered and would be replaced if they broke or got damaged. But now, the furniture adapter has cracked, and Dyson let me know that this part isn't covered by the warranty and can be bought separately. So, why did I invest a fortune in the V12? If I had purchased a different product and bought its parts individually, it would have been a lot less expensive. I picked this product because of its warranty, but now I really regret it. I want a solution to this problem.
Less than a year ago, I bought a Dyson V12 cordless vacuum, expecting durability and quality. However, yesterday the under-furniture adapter suddenly jammed and broke, becoming completely unusable (see attached photo). Shockingly, Dyson’s customer support informed me that this adapter isn't covered ...
I bought the V12 wireless vacuum in January 2023, but the furniture attachment broke at the connection places three months ago. Despite being under warranty, I tried to remedy the problem by paying due to service center overflow. Unfortunately, I have been unable to purchase the part for the past th...
I recently purchased the Dyson V12 cordless vacuum after it gained popularity through PR campaigns. Today, while vacuuming under furniture, the under-furniture adapter attachment got stuck. After searching online, I found many others facing the same issue and receiving inadequate responses from Dyso...
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