I ordered the Dyson V12 Detect Slim Absolute from https://www.dyson.com.tr/. I received the order confirmation, and the payment was deducted from my bank. However, after 24 hours, I received a message stating, 'We have canceled your order for security reasons.' They mentioned that it would take a week for the refund to be processed. Later, they informed me that the vacuum cleaner is out of stock. I purchased the vacuum, and if there was a security issue, they should allocate the same vacuum to me again.
Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
