Dyson Air Purifier Order Cancelation Problem


I tried to order a recently released air purifier from Dyson's website on March 18, 2024, at 17:21. Despite a deduction of ₺26,999 from my credit card account, no order was processed. Apologies, but it seems like there was an error on the website. There was no reply through SMS or email. Upon reaching out to Dyson Support, I was informed that my order would be processed within 48 hours. It's been a whole week and there's still no update on my order. Seriously, what's going on? Lastly, they asked for my credit card details, but I haven't heard back from them since. In the end, the money is depleted without any resulting product.


I made a purchase of ₺26,999 Dyson Purifier Cool Formaldehyde and ₺15,999 Dyson Supersonic™ hair dryer (Ceramic Pop) from www.dyson.com.tr on March 18, 2024. Despite completing the payment, I didn't receive any order confirmation. Upon contacting customer service for clarification, I was assured tha...
On March 14th, 2024, I purchased a Fluffy cleaning head from dyson.com.tr for ₺3,299.00. I used the iyzico payment platform integrated into dyson.com.tr to make the purchase. After completing the purchase, I was redirected to an error page on dyson.com.tr. I checked my credit card and saw that the ...

I placed an order on dyson.com on August 6, 2024, using my credit card with a 6-month interest-free installment plan. I received a 'thank you' email from d*****@dyson.com.tr confirming my order. However, on August 10, 2024, I learned via a bank message that my payment was refunded. Since I opted for...
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