On November 15, I purchased two Dyson Airwrap devices, but neither included the cleaning brush. Now both devices are displaying a red warning and are unusable. Spending ₺40,000 on these products only to find essential parts missing is extremely frustrating and unprofessional.
It’s unacceptable that such a premium product would be shipped incomplete, leaving us unable to use it as intended. I expect Dyson to contact me immediately and send the missing brushes without further delay.
This level of oversight is disappointing, especially for such an expensive product. Please resolve this issue promptly by delivering the missing parts so we can finally use the devices we paid for!
I purchased my Dyson Airwrap on January 20, 2025, and I'm extremely frustrated because the box didn't include the filter cleaning brush—the small ring-shaped brush that's essential for proper maintenance. I've just realized this critical part was missing, making it impossible to clean the device's f...
I purchased the latest Dyson Airwrap in the new purple color directly from the Dyson store at İstinyePark AVM in İzmir on March 31, 2025. When I opened the box at home, I immediately noticed that the small cleaning brush—an essential tool for maintaining the filter—was missing. This tool is supposed...
On July 23, I purchased a Dyson Airwrap from the Bursa Sur Yapı Dyson store, but later discovered that the filter cleaning brush was missing from the box. I only realized this about a month after use when the filter light came on, and after researching online, I learned that such a brush should have...
I received my Dyson Airwrap order today, March 15, but upon opening the box, I discovered that the cleaning tool was missing. This is extremely disappointing, considering how expensive this product is. I immediately tried contacting customer service, but I couldn’t get through. I expect Dyson to se...
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