I purchased a Dyson Airwrap ID, but the blow-dry attachment arrived damaged. I immediately reported the issue, and a replacement request was recorded on January 9. However, despite Dyson showing stock online at the time, I have been waiting for nearly two months with no resolution.
When I call customer service, they claim that available stock is going to other waiting customers, yet I still haven’t received mine. Now, the attachment no longer appears in stock, leaving me without a solution. Is Dyson intentionally delaying replacements until warranty periods expire?
I never expected such poor customer service from Dyson, and if my issue isn’t resolved soon, I will file a complaint with Consumer Rights authorities. I demand my replacement immediately—stop making customers wait indefinitely!
I purchased a Dyson Airwrap in May 2024, but it has a serious manufacturing defect. The attachments do not fit securely, wobble during use, and even fall off, making it not only inconvenient but also a safety risk. For 9 months, I have been unable to use the device properly. Despite reaching out to...
I purchased the Dyson Airwrap on February 10, 2025, expecting the top-tier performance Dyson promises. Unfortunately, it has already started to lose power and no longer functions like it did when I first bought it. On May 2, I contacted Dyson customer service to explain that the device wasn’t perfor...
I’m filing a complaint regarding an issue with my Dyson Airwrap. I’ve been using the product for about 1.5 to 2 months, and I realized that the brush attachment was missing from the box. In addition, the existing attachments don’t fit securely onto the device, and it no longer performs as well as be...
I purchased a Dyson Airwrap in August. One of the attachments melted. When I contacted customer service, they said they would send a replacement under warranty. Since they didn’t have it in stock, a pre-order was created. Later, the order was canceled, and I was told to call customer service again. ...
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