Brand-New Dyson V10 Arrived With Stuck Dust Container, Can’t Use It

Didem · 2025-09-30T15:17:11+03:00

I received my Dyson V10 vacuum cleaner today, which I ordered directly from Dyson’s official website, but I’m unable to open the dust container. I previously purchased the same model and experienced the exact same issue — when I took that one to the store, even the staff couldn’t open the bin and advised me to return it. After a long break, I decided to give the product another try, but the new unit also has the same problem. When I try to force it open, I can hear a clicking sound. Experiencing the same malfunction twice has been extremely frustrating and disappointing. I request a replacement for this defective Dyson V10 unit.

Dyson

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

Dyson

Dear Customer, In response to your request, we tried to reach you via our call center line at 0850 532 11 44, but we were unable to contact you. If your request is still ongoing, you can contact us through our call center at 0850 532 11 44 or via our other communication channels at https://www.dyson.com.tr/destek/iletisime-gecin. Kind regards, Dyson Turkey

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

My Dyson vacuum cleaner consistently experiences blockages or clogs, it's impossible to remove crumbs or even dust with it. How can I solve clogging issues?

250 Complaints

Brand-New Dyson V10 Arrived With Stuck Dust Container, Can’t Use It

Comments

Q&A: Explore Popular Queries

My Dyson vacuum cleaner consistently experiences blockages or clogs, it's impossible to remove crumbs or even dust with it. How can I solve clogging issues?