Dyson V12 Vacuum Dust Bin Won't Close Properly
The dust bin on my Dyson V12 vacuum doesn't seem to close properly. I received a replacement dust bin a month ago, but unfortunately, it had the exact same issue, so I had no choice but to return it. I sent the vacuum's head to the service centre, where it was replaced, but unfortunately, the old dust bin was reattached, so the problem still persists. During my conversation with a customer service representative, they informed me that they were unable to place an order for an additional dust bin without applying a charge. My warranty is set to expire today, and I need this issue resolved as soon as possible.
Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
