Dear Dyson, I recently spent almost a month's salary on a V8 Absolute vacuum cleaner. Sadly, the product gave me an error before the year of warranty was up. As a loyal customer, I know that Dyson will make and stand behind a good product. I really want you to fix this problem and stop making me feel like a victim. The vacuum cleaner now works very slowly in high mode, which makes it very hard to use. I've tried many times to get in touch with customer service, but nothing has happened. This is not good enough, especially for a high-quality brand like Dyson. I'm very upset about this situation, and I hope Dyson can come up with a solution quickly. As a valued customer, I think I deserve to be treated better and have my problem taken care of quickly.
I bought the Dyson Cinetic Big Ball Absolute 2 vacuum less than 8 months ago, and I’m already dealing with what appears to be a chronic defect. The vacuum broke far too quickly for a product in this price range, and I’ve since learned that this issue is not unique to me—many users have reported simi...
We purchased the Dyson V12 directly from a Dyson store, trusting it would be reliable. The sales team assured us that even in cases of user error, Dyson would repair or replace the product under warranty. Based on these claims, we decided to buy it. However, when the vacuum developed an issue, I co...
I purchased a Dyson V8 vacuum cleaner and my wife was initially thrilled with it. However, after just a few uses, the latch on the dustbin broke. Despite our best efforts to clean and maintain the device properly, it has now started malfunctioning—especially in high-power mode, where it works interm...
I regret purchasing the Dyson Gen5 Detect Absolute! For a brand with such a strong reputation, this experience has been beyond disappointing. I haven’t even had it for a month, and the attachment is already broken. The wheel on the brush head snapped, making it completely unusable. I contacted cust...
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