On October 13, 2025, I started a one-week free trial of Duolingo Plus through the Google Play Store. It was stated that I would receive a notification during the last three days of the trial period. However, I did not receive any notification, and after the trial expired, ₺969 was charged from my account.
I tried to contact Duolingo customer service, but I couldn’t find any available support channel to reach them. My order number is 4398988056, and the transaction date is October 13, 2025.
This is the first time I’ve encountered such an issue, and I request that my subscription be canceled and the charged amount refunded to my account as soon as possible.
While my Duolingo Super trial was still active, I was told that I would be notified when the trial period was ending and before any payment was charged, but I did not receive any warning or reminder at all. Despite this, on 29 November, a payment of ₺969.99 was automatically withdrawn from my card. ...
I started a subscription in the Duolingo mobile app with a one-week free trial. It was stated that I would receive a notification two days before the trial ended, but I never received any notice. Even though I did not use the app after starting the subscription, a ₺969 annual subscription fee was ch...
Hello everyone. I started Duolingo's 2-week free trial subscription on May 30, 2023, but I could not cancel my subscription within this 2-week period, and my account was deducted from my account at 12.06.2023 22:05, which was the annual fee of 329.99 TL, and on June 13, 2023 02:40, there was an extr...
On October 3rd, a payment of ₺2,399 was charged to my İş Bank credit card for a Duolingo Max subscription, made through my email address d***********@...
I decided to sign up for Duolingo and use the trial period. During the registration process, it was made clear that there would be a fee after a certain amount of free use. But before the trial period was over, they took 329.99 Turkish liras from my registered card without telling me or getting my p...
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