How to Get a Refund from Duolingo Max After Failed Cancellation

While my Duolingo Super trial was still active, I was told that I would be notified when the trial period was ending and before any payment was charged, but I did not receive any warning or reminder at all. Despite this, on 29 November, a payment of ₺969.99 was automatically withdrawn from my card. ...

We had purchased a one-month Duolingo English course package for my daughter C** B******. However, on the morning of October 9 at 05:18 a.m., a ₺2,799 annual subscription fee was charged to our credit card without our knowledge or authorization. This transaction was definitely made without our conse...

I subscribed to the Super Duolingo plan under the impression that it was a monthly payment option, as clearly shown during the sign-up process. However, once I confirmed the subscription, Duolingo immediately charged me ₺969 in full for a full year—and this charge was added to my mobile bill without...

Hello everyone. I started Duolingo's 2-week free trial subscription on May 30, 2023, but I could not cancel my subscription within this 2-week period, and my account was deducted from my account at 12.06.2023 22:05, which was the annual fee of 329.99 TL, and on June 13, 2023 02:40, there was an extr...

On October 13, 2025, I started a one-week free trial of Duolingo Plus through the Google Play Store. It was stated that I would receive a notification during the last three days of the trial period. However, I did not receive any notification, and after the trial expired, ₺969 was charged from my ac...