Dr. Brown’s Misleading Ads Show Different Product Design

On Dr. Brown’s website and in sponsored ads on social media, the product shown in the images is different from the one actually delivered. When I shared this issue with the brand’s Turkey representative, they said they weren’t aware of it and explained that the product sent to me was part of the new 2025 series.

What bothered me more, however, was the way they communicated. Instead of speaking like the representative of an international brand, their tone felt like that of a small shop clerk. When I pointed out that the visuals hadn’t been updated, they responded with a dismissive and questioning remark such as “Can you explain this?”