Alparslan is very satisfied with the result
Resolved
Cold Pizza Despite Domino's 30-Minute Delivery Guarantee
Alparslan
April 23, 2024 8:11 pm
23"Thank you for your interest."
Domino’s Pizza Arrived Late and Cold – Denied Free Order Policy
Kaan
March 01, 2025 8:17 pm
21
I placed an order from Domino’s, expecting it to arrive within the advertised 30-minute delivery guarantee. Instead, it took a full hour to arrive, and by the time I received it, my pizza was completely cold.
When I mentioned the “30 minutes or it’s free” policy, the store staff refused to honor it, claiming the rule had been removed. However, Domino’s official website still states this guarantee. I was forced to pay for an order that was both late and unsatisfactory.
I demand a full refund and an official explanation regarding this misleading policy. If Domino’s still advertises the guarantee, then they need to honor it!
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