Dear Sir/Madam, I rented a car from Dollar Rent A Car at Dubai Airport Terminal 2 between February 14-19, 2025. After returning the car, I was charged a traffic fine of 550 AED, which was deducted from my credit card. Although I have requested the original fine document twice, I have not received any email. How can I be sure that this traffic fine belongs to me?
On June 4, 2025, I rented a car from Budget at Dubai Airport through Booking. A deposit of 2,550 AED was charged to my credit card, and I returned the car on June 7. I was told that the deposit would be refunded within two weeks, but today is July 16 and my deposit still has not been returned. Despi...
On April 27, 2023 at around 03.30 in the morning, we rented a car from Avis at Dubai airport for a total of 10 days until May 07. They charged the total amount of 2059.45 aed directly from our credit card. They told us that they would block the 1600 aed fee for security reasons and return it after d...
On June 17, 2024, I rented a vehicle from Avis in Dubai and returned it on June 20. They charged me a deposit of 3,000 dirhams, which is approximately ₺26,850. However, more than 20 business days have passed, and I still have not received my refund. I discovered online that Avis at Dubai Airport has...
On November 27, I rented a car from Europcar in Dubai and paid the full rental fee upfront. They also blocked the required deposit amount on my credit card. I returned the car on December 1, and they confirmed that the deposit would be refunded—which it was. Up to that point, everything went smoothl...
I rented a car from Dollar Car Rental at Abu Dhabi Airport, and despite numerous emails and follow-ups, they still haven’t refunded the deposit they charged. Every time I reached out, they kept delaying and giving me excuses. Attached are the email correspondences. I am so frustrated with this situ...
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