I rented a car from Dollar Car Rental at Abu Dhabi Airport, and despite numerous emails and follow-ups, they still haven’t refunded the deposit they charged. Every time I reached out, they kept delaying and giving me excuses. Attached are the email correspondences.
I am so frustrated with this situation that I am prepared to escalate the matter to the authorities in Dubai if this is not resolved immediately.
On June 4, 2025, I rented a car from Budget at Dubai Airport through Booking. A deposit of 2,550 AED was charged to my credit card, and I returned the car on June 7. I was told that the deposit would be refunded within two weeks, but today is July 16 and my deposit still has not been returned. Despi...
On June 17, 2024, I rented a vehicle from Avis in Dubai and returned it on June 20. They charged me a deposit of 3,000 dirhams, which is approximately ₺26,850. However, more than 20 business days have passed, and I still have not received my refund. I discovered online that Avis at Dubai Airport has...
I rented a car from Alamo Rent A Car at Dubai T1 Airport on November 17, 2024, at 11:00 PM, and returned it promptly on November 24. Despite returning the vehicle exactly as agreed, my 3000 AED deposit has still not been refunded! It's been weeks now, and my repeated emails to Alamo have been comple...
On June 4, 2025, I rented a car through Booking.com from Budget Rent a Car at Dubai International Airport. At the time of pickup, 2,550 AED was charged to my credit card as a deposit, and I was clearly told it would be refunded within two weeks after returning the vehicle. I returned the car in pro...
On December 15, I rented a car from Sixt at Dubai International Airport. Despite their website and staff assuring me that the deposit would be refunded within seven days, the payment has not been returned even after several weeks. I reached out to their WhatsApp communication line today, but I have...
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