I no longer have access to the email address registered on my DistroKid account (d************@gmail.com), and I want to update it to f****************@gmail.com. However, even though I emailed DistroKid twice on November 10, 2025, the team only replied with a brief “okay” and never followed up. I also tried contacting support through DistroBot and other communication channels, but I still received no response.
This issue directly affects my ability to use my account and manage the distribution of my music. My album is scheduled to be released next Friday, and at the moment, I cannot take any action. I have never experienced a problem like this before.
I urgently request that my email address be updated and that my album be released on time.
I recently uploaded a track through my DistroKid account (m************@gmail.com), and shortly afterward received an email saying the upload was "processing." Just when I thought everything was moving forward, I got a second email—this time stating my music had been rejected and that my account was...
On October 24, 2025, two songs on my DistroKid account were removed from all platforms without any explanation. One of these songs is an original work, and the other is a licensed cover. I did not receive any warnings, notifications, or emails in my account. I also tried to contact customer support,...
Hello, a few months ago I purchased the most basic plan on DistroKid to release my music on Spotify and other major platforms. I uploaded my track as instructed, expecting it to be published within the promised time frame. However, months have gone by and my release is still stuck in the “processing...
I uploaded my songs through DistroKid and later decided to change my artist name. The name update went through successfully, but when I checked my songs on Spotify, I noticed a major issue. Instead of updating the existing artist profile, Spotify created a new one under my new name. Now, when I try...
My songs were previously available on Instagram and Facebook Music, but now none of them are accessible. I’ve tried reaching out to DistroKid support via email, but their response is that these platforms no longer support my content. However, I see many other artists sharing their music through Dist...
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