I was using the DeepL Pro free trial, which was supposed to end on March 29. However, the platform never clearly stated what time the trial would end on that day. I canceled the subscription before the end of the day, but DeepL still issued an invoice for the full subscription amount.
Luckily, the charge didn’t go through because of insufficient funds—but I shouldn’t be invoiced at all since I canceled before the trial expired. This kind of unclear billing practice is unacceptable, especially when the subscription cost is so high.
DeepL, I’m asking you to cancel the invoice immediately. I followed the rules and canceled on time—don’t charge me for something I didn’t use.
I was using the trial version of DeepL Translator Pro, and I knew it was set to expire on April 27, 2025. However, the platform didn’t clearly state t...
I signed up for DeepL’s free version, but after using it for two days, I decided to cancel my subscription. However, I just received an email with a subscription summary stating that I owe $104.88. When I checked my account, there was no visible invoice or charge, so I have no idea if I will actual...
On November 12, 2025, while attempting to start the 30-day free trial of DeepL Pro, I was immediately charged $105 for an annual subscription. I specifically intended to use the free trial, so I should not have been charged anything. The payment was processed through my credit card. My subscription...
Comments