5
Resolved

Daikin Delays Conditioner Repair Service for Weeks

Bahri
Bahri
Daikin
July 15, 2023 12:42 AM39
Bahri's Thank You Message
I would like to thank Ms. Leyla for helping to resolve the issue and ensuring its follow-up.

Daikin sells air conditioners but does not send service. Daikin company only sells and does not offer installation service. Such a brand disgraces itself in Turkey. The service will come for a week to install the air conditioner, but they neither return nor respond to any calls. You can only leave a message to customer service and they do not return. Sales, no service. If anyone is thinking of buying an air conditioner from Daikin, they should first try to call the service and then buy it because they do not make appointments and do not come. The headquarters is not interested because we reported it and the rest is your problem. Last year I bought a Mitsubishi air conditioner for work and they installed it 2 days later. The difference between these two brands can't be described. We decided to try Daikin, why no idea now, all regret. 

July 15, 2023 9:18 AM (8 hours after complaint)

Dear Customer, First of all, thank you for choosing our company. Your application has been received by the relevant departments, and a response will be provided as soon as possible. We present the situation for your information and wish you days filled with health and happiness. Air Expert

Bahri
Bahri
July 22, 2023 8:28 AM

I would like to thank Ms. Leyla for helping to resolve the issue and ensuring its follow-up.

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