All Complaints

I attempted to withdraw $200 in cryptocurrency from my Pocket Option account. The system requested selfie verification, and I uploaded all required identity and verification documents in full. However, even though two days have passed, the status still shows “verifying,” with no progress or update. ...

I bought a GoPro Hero 12 from Media Markt in Istanbul, Türkiye. Since around August 2024, I have been experiencing serious overheating and battery swelling problems, to the point that I no longer feel safe using the camera and am requesting a full refund. From the beginning, the camera frequently ov...

Between December 1, 2025, and December 29, 2025, I noticed on my bank statement that the website myıq.com made repeated charges to my Akbank account without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the charges continued as if they had...

I joined the website Surveoo about two weeks ago and shared my personal information. However, when I wanted to close my account, I realized that there is no option in the system to delete an account or terminate a membership. This situation is both uncomfortable and not reassuring from a trust and p...

I purchased a Heirfer 22.2V Li-ion vertical vacuum cleaner from BİM in Diyarbakır approximately three months ago and have been using it for about one week in total. During use, the dust container of the device broke, and I can no longer use the vacuum properly. I bought the product from a reliable m...

On 30.12.2025, I purchased a pack of six Gillette Blue3 Plus razors from the Ekinoba Migros branch and paid ₺400 for the product; however, I was unable to get a proper shave even once. While taking the razors out of the package, the tips of the blades broke in my hand, causing injuries, and when I a...

I am writing to report an unexpected charge related to my CVwizard CV subscription. On 26/12/2025, I noticed a charge of $19.99 on my account, although I did not intend to continue with a paid subscription or was not clearly informed about this payment. I started the subscription directly via the CV...

I have been struggling to use my Samsung Galaxy Z Flip 6, which I purchased from Turkcell about a year ago, due to persistent freezing and lagging issues that started from the very first day. The phone constantly stutters and freezes while opening apps or switching between screens, and at times it b...

I have an unresolved withdrawal problem with my Parimatch account. My player ID is 390143***. On 17/12/2025, I requested a withdrawal of INR 20,000 via bank transfer. The amount was deducted from my Parimatch balance, but I have still not received the money in my bank account. The issue is being fol...

I purchased a pair of Nike Ja 3 basketball shoes from the Hooperstr website on 17 November for ₺5,399.99, paying by credit card. Although nearly two months have passed since I placed my order, the product has still not been delivered to me. Despite contacting the company, I have not received any cle...

I use the WePlay application on my Android device and my account with ID 82401*** has been repeatedly banned since last week. My account is being banned continuously around 6:52, and I have not been given any clear reason or proof about why this is happening. I have always tried to follow all the co...

I made a payment of approximately $1 USD on pdfe.com to use the PDF editing service for one week only. Even though I did not give any clear, informed, or explicit consent for an annual or high-priced membership, I later noticed that an annual subscription fee of $56 USD was automatically charged to ...

I made a withdrawal request of 6,000 from my 1win account to my Bank of Baroda bank account on 30/12/2025. In the 1win system, the withdrawal status is showing as “successful”, but the money has still not been credited to my bank account. Despite this status, my Bank of Baroda account balance has no...

I have been locked out of my Sidra Chain account for more than two months because I lost access to my Google Authenticator after resetting it. Since the reset, I have been unable to log in, as I can no longer use the 2FA codes linked to my Sidra Chain account. On November 7, I contacted Sidra Chain ...

I am a user of 1win with account ID 56001*** and I am facing a serious problem with my withdrawal. On 30-12-2025 I requested a bank transfer withdrawal of 10,000, but the withdrawal keeps going into pending status again and again, even though my KYC has already been verified. When I contacted your c...

I am writing regarding a problem with the verification of my 1win account registered with the email address hajuayus***@gmail.com. About one week ago, my account verification failed because I mistakenly submitted incorrect documents. I have since prepared the correct documents and I would like my ac...

I am an active Garena Free Fire player on an Android phone, and my game account has been hacked. My Free Fire UID is 2674084463. The account was originally linked to my Facebook profile, but on 22/12/2025 I lost access because the login method was changed without my permission. Since that date, I ha...

I am a Free Fire player and my game account was hacked and the login platform was changed without my permission. My Free Fire ID was originally linked to my Facebook account, but as of 22/10/2025 I lost access because the login method was changed by the hacker. My Free Fire UID is 2674084463. Since ...

On December 30, 2025, at around 10:55 a.m., an unauthorized transaction of $53 was made by Finda.net using my Yapı Kredi Bank debit card, and the amount was withdrawn from my account without my knowledge or consent. During this transaction, I did not receive any confirmation SMS or similar verificat...

I purchased my Pegasus Airlines tickets in advance in September for the 16 January Van–Sabiha Gökçen and 31 January Sabiha Gökçen–Van flights in order to avoid price increases as the travel dates approached. However, approximately 17 days before the flight, my 16 January Van–Sabiha Gökçen flight (PN...

I am writing regarding an ongoing issue with the Sidra Chain mobile app related to two-factor authentication (2FA). I have lost access to my authentication code and, as a result, I have been unable to log into my account for more than a month. What I specifically need is for my 2FA to be either disa...