
From Criticism to Praise
Welcome to the heart of the Xolvie platform. All complaints posted to the site are displayed here chronologically, starting with the most recent and going back in time.Complaints in the Spotlight
eDreams Raises Flight Price at Checkout Without Warning

On January 6, 2026, I experienced a serious issue while trying to purchase a ticket through the eDreams website for Pegasus Airlines’ 8:05 AM flight from Antalya to Istanbul Sabiha Gökçen. The ticket price was displayed as $37 USD on the website. I entered all passenger and credit card details compl...
1win Multiple Account Problem

I have an account with 1win registered in India, and I use the platform in English. Today I tried to complete my account verification by uploading my Aadhaar card, but my document was rejected, and the verification has been pending for about four hours. When I contacted 1win customer support to ask ...
Free Fire Ranked Mode Won’t Start and I Can’t Join a Squad

I have been playing Free Fire for about 7 years. Since February 1, 2026, I’ve been experiencing a serious problem with my account. I can’t join squads/groups and I can’t start matches, so I haven’t been able to grind Rank for days. I can play normal game modes, but this problem in the group and Rank...
Tango Verification Link Not Showing At All

I am writing regarding an issue I have been experiencing with my Tango account verification for the past two months, which is preventing me from fully accessing my account and using the platform as I normally do. I am a frequent user of Tango and have successfully logged into this account many times...
Agoda Refused Refund After Flight Cancellations Prevented My Hotel Stay

I made a reservation through Agoda.com for two Superior Twin rooms with pool view at Mardin Park Dedeman Hotel for the dates of December 29th – January 2nd, under reservation number 601213863. However, due to flight cancellations, I was never able to travel to Mardin and could not use the accommodat...
Booking.com Arbitrarily Cancelled Borovets Hotel Reservations
We had made four-night accommodation reservations for three families at Hotel Edelweiss in Borovets for the dates January 19–23. These reservations were made months in advance at a total cost of approximately $483 USD. Despite having sufficient credit card limit, the reservations were canceled witho...
Bybit Fails to Credit Rewards for New User Promotion

I participated in Bybit’s promotion for newly registered users held between December 11 and December 28. As stated in the campaign terms, I created a new account and made my first deposit of more than $100. Despite fully meeting all the stated conditions, no reward was credited to my account. When ...
Unjust Permanent Ban And Hardware Ban On Wild Rift

I am writing regarding my League of Legends: Wild Rift account, with the username T1BIBO#3570, which received a permanent ban and a hardware ban on December 25. I believe this decision is unfair, and the system has misidentified my behavior as cheating. Due to frequent lag issues, I often try to sta...
Turkcell Pricing Feels Unfair to Long-Time Customers

When my daughter was accepted to university, I switched from Türk Telekom to Young Turkcell because we were not receiving proper service. After the first year ended, the cost of my plan nearly doubled. To avoid the hassle of switching again, I continued paying these high bills to Turkcell for a long...
Rossmann Store Won’t Waive Charge After I Accidentally Broke Detergent

Today I made a purchase totaling about $92 at the Rossmann store in Ordu. While I was picking out a Domol laundry detergent from the shelf, the product accidentally slipped out of my hand, the cap broke, and some of the detergent spilled onto the floor. I immediately informed the store staff about ...
DHL Provides Conflicting Delivery Updates and Fails to Deliver Package

I would like to share my complaint regarding the lack of information and incorrect guidance I experienced during my DHL delivery process. Although the system showed that my shipment with tracking number 4315847734 would be delivered today between 12:00 p.m. and 3:00 p.m., I was unable to get any cle...
XM Deposit Missing After Successful Bank Wire

On December 30, 2025, I deposited $1,035 USD into my XM Global account via bank wire transfer (IBAN). Although the amount was successfully deducted from my bank account, it has not been credited to my XM account, and the transaction is still marked as incomplete. My XM account number is 390748358. ...
PK XD Fails to Stop Harassment and In-Game Theft

Today around 2:00 PM, while I was playing in the map area in PK XD, I was subjected to both verbal harassment and theft by another player. The player approached me and repeatedly used a “bag” action to mock me, then continued with severe insults and profanity. Even though this type of language is pr...
1xBet Missing $400 Deposit After CRDB E-Wallet Transfer
I am writing regarding a serious issue with a missing deposit to my 1xBet account, which has left me extremely worried and disappointed. On December 22, at 2:25 pm, I sent $400 from my CRDB bank e‑wallet to my 1xBet account (ID: 1903846449). The money was successfully debited from my e‑wallet, but i...
GrandPashaBet Claims Payment Sent but I Didn’t Receive $210 in My Bank
On December 21, 2025 at 4:58 PM, I requested a withdrawal of about $210 from my GrandPashaBet account with the username “ardakeles” using the Seri Havale method to my İş Bankası account. Although this withdrawal request appears as “approved” in the system, no payment has been credited to my bank acc...
MEXC Exchange P2P Merchant Fraudulent
I am using MEXC P2P trading and faced a serious problem with one of the merchants. On 04-01-2026, I placed a P2P order and paid 13,900 INR to the merchant within the given time, but the merchant did not release the USDT. After the payment, the merchant called me and said that he did not have enough ...
Booking.com Refused Full Refund Despite Free Cancellation Date Shown

I made a reservation through Booking.com for City Loft 3 Stamatina’s Luxury Apartments located in Alexandroupoli (Dedeağaç), Greece. While making the reservation, the screen clearly stated that I could cancel for free until January 2, 2026. Relying on this information, I canceled my reservation on J...
Pull&Bear Employee Made Disrespectful Comments During Refund Request

Four months ago, I bought a loose pair of trousers from the Pull&Bear store in Ankara Kentpark Mall. The inner thigh area of the trousers started to rip, so I took them to the same store to request a refund. While I was explaining the problem at the cash desk, the store manager, an employee named Ay...
Telegram Blocked My Account in Egypt With No Explanation

I am writing to complain about the blocking of my Telegram account on an Android device in the Arab Republic of Egypt. My account has been inaccessible for about a month, and I have not received any clear reason or notification explaining why it was banned. During this period, I contacted Telegram s...
Starpet Did Not Deliver My Blox Fruits Perm Dragon

Recently, I purchased a Perm Dragon from the Blox Fruits section on the Starpet website using the in-game euro payment system. I completed the transaction about one day ago and paid €4.94 for this purchase. Even though my order number is 019b883e-b592-72cb-8f0d-da04FB 730655, the Perm Dragon was nev...
Deposit Pending More Then 15days And No Support From Bc.Game

I made an INR 5,000 deposit to my BC.Game account via UPI on 23/12/2025 from India, and the payment has been stuck in “pending” status since then. The amount was successfully debited from my UPI account, and I have all the necessary payment proof and transaction details, but the balance has not been...
Litmatch Chat Ban Feels Unfair After Accidental Typo

I have been actively using the Litmatch app for about a week. Today, my account was banned for one day because of an incident that occurred in the chat section. During a conversation, someone asked me, “What is your favorite song?” I intended to type “Paranoya Rüyalar,” but due to a keyboard typo, a...










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