All Complaints

Our Ferroli combi boiler was first installed by İzmir Artı Teknik Buca service. After about three years of use, our combi broke down today, and we called the central service to report the issue. Following our call, an appointment was created with Artı Teknik Buca service, which had carried out the i...

On December 20 at around 6:01 PM, I had an extremely negative experience at the Popeyes location on Kıbrıs Şehitleri Street No:12 in Kordon, İzmir. Even though the restaurant was not crowded, our orders were not taken for a long time, and when we asked about it, we were spoken to in a disrespectful ...

I am writing this complaint due to an incident I experienced at Beymen Brasserie in Nişantaşı about one to two weeks ago. The attitude of the staff—especially the person stationed at the entrance and the waiters—was extremely rude and lacking basic courtesy. Their tone was dismissive and careless, a...

I am a Turkcell customer using the Mega Dolu 60 GB tariff, and I am writing regarding an unfair international data charge that appeared on my December bill for the line ending with 8654. On 28–29 November 2025, I was in London, United Kingdom. During this entire period, mobile data for my Turkcell l...

My name is Vivek Rai, and I am a user from Darjeeling, India. My Parimatch account has been blocked without any valid reason, and since yesterday, I have not been able to place any bets or withdraw my money. My game account ID is 566885503. There is an amount of 6100 in my account that I cannot acce...

My Free Fire account was placed under review about four days ago without any stated reason, and since then I have been unable to join group matches in the game. I can only play solo. I have not received any warning, explanation, or reason for this restriction. I have invested significant time and e...

In eFootball on PS4, especially from Division 4 onward, I feel like I encounter cheating in almost 9 out of every 10 matches. During matches, the opponent’s team suddenly becomes abnormally fast, while my own players clearly slow down, fail to reach the ball, can’t make passes, and the normal flow o...

I purchased a Phuket–Dubai one-way flight ticket through Kiwi.com for a total of $240. My flight was scheduled for January 1, 2026, flying with Sichuan Airlines from Phuket to Dubai with a layover in Chengdu. I canceled this ticket through the system on November 25, 2025, and at the same time I sub...

Yesterday, I was rightfully banned by the Litmatch app for using profanity toward another user, and the ban period was supposed to end today. However, the moment I tried to log back into the app after the ban expired, I was banned again, even though I did not violate any rules and did not send any m...

I purchased a Citroën ë‑C4 X 115 kW (Long Range) Shine Bold on 30 November 2023 from the authorized dealer Öztek Otomotiv in Kartal, Istanbul. At the time of purchase and delivery, I was explicitly informed that the vehicle was brand new, with zero kilometers, flawless, and with no repainted parts. ...

I have a TikTok account that I created when I was 10 years old. I know the account’s username and the Gmail address linked to it, but I no longer have access to that Gmail account, so I cannot log in. I created the account around 2020, when I was under the age of 13. I am now 15 years old, and I wa...

While playing the Okey Yalla game on my Android phone, I have repeatedly encountered an environment where players force others to throw high-value tiles, as if it were mandatory. When I do not follow this imposed behavior, I am subjected to severe insults and profanity. No matter who opens their han...

Hello Garena Free Fire, I recently moved my home from Indonesia to India, which is why I am having trouble playing Free Fire on the current server. I would like to change my Free Fire server from Indonesia to India. I will attach my legal documents and proof, and I am ready to send identification pr...

On 19.12.2025, I purchased a Samsung A36 5G mobile phone from the authorized Turkcell dealer Batuer Communications located in Espark mall in Eskişehir for 22,921.53 TL. The very next day, I went back to the same store to return the device. The phone’s packaging was completely unopened and untouched....

I purchased a Decathlon Forclaz men’s trekking hoodie (item code 5414275), invoice/order number 2533248934-25894604, with a total invoice value of 3,068 INR, delivered to my address in Jaipur, Rajasthan, India. I received the product on 10 December 2025, and on the same day, I initiated a return req...

I returned a jacket that I purchased online from Bershka on November 21. Even though my return was approved via email, nearly one month has passed and the $36 refund has still not been credited to my bank card. I am experiencing inconvenience because my return process was approved, yet the refund h...

I would like to submit a complaint regarding an unfair ban I experienced on Zepeto on the night of December 15. At a friend’s invitation, I joined a live stream opened by a foreign user from the UK. During the stream, I only typed the word “Please” to make a request and repeated it 4–5 times. I did ...

I booked a Virgin Australia flight from Cairns to Sydney for 24/12/2025 via Kiwi.com on 17/12/2025, and by mistake, I entered the wrong email address during the booking process. My Kiwi booking number is 713136303, and I am currently in Australia. Because of the wrong email address, I have not recei...

My Gmail address “rajabeeres**@gmail.com” was linked to my Free Fire account, and on 30 July at around 12:00, someone scammed me by tricking me into sharing an OTP and clicking on a link. After this incident, my Free Fire account was unlinked from my Gmail, and I lost access to my game account. I no...

I attempted to make a UPI payment of ₹500 to a contact through PhonePe on 19/12/2025 using my Union Bank of India account, linked with the UPI ID yeasminabegumbegu***@naviaxis. The amount of ₹500 was debited from my bank account, but the transaction was declined on the Parimatch side, and the paymen...

On Friday, December 19th, 2025, a charge of $29.99 was made to my PayPal account by a merchant listed as “Hint app.” I do not know which product or subscription this charge is for, and I was not aware that I would be billed this amount. I have used a Hint service in the past, but I am not aware of a...