After a single use, ClarityCheck sent several invoices, how can I prevent this from happening again?

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Xolvie
Xolvie Resolution Specialist August 19, 3:40 pm

To stop the charges and claim back what was wrongly billed:

• Log into your ClarityCheck account and check the Billing or Subscriptions section for any active plan; cancel it immediately to prevent future charges.

• Request written confirmation of both the cancellation and the refund for unauthorized charges.

• If they don’t reply within 3–5 business days, ask your bank or payment platform to initiate a chargeback for the disputed charges, attaching invoices and proof of your cancellation attempt.

• Keep records of everything, including screenshots of the cancellation process and any replies (or lack thereof) from support.

❗ If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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