I recently installed the Claritycheck app on my Android phone, intending to use it only once with the advertised free trial. However, during my very first use, ₺20 was withdrawn from my account, even though I was not informed of any charge. Then, on July 26, an additional ₺617 was deducted without my knowledge or approval. All of these payments were processed through Google Play, yet I never received any clear notice about ongoing charges, subscriptions, or extra services.
I only needed the app for a single use and never agreed to a recurring plan or hidden fees. The lack of transparency and the unauthorized withdrawal of such a large amount has caused me serious frustration. I contacted Google Play, but the charges still appear as active payments linked to Claritycheck.
I am demanding a full refund of all unauthorized charges (₺20 and ₺617) and the immediate cancellation of any subscription tied to my account. Companies like Claritycheck must respect user consent and provide clear billing information. I expect this issue to be resolved quickly and my money to be returned without further delay.
Comments