my Citroen e C4 2022 model 2600 km car has been waiting at the service depot for 45 days for authorized service to take the battery replacement decision and make it due to a charging failure, and as of today, it is still unclear when it will be done due to lack of spare parts stocks. According to Consumer Rights and vehicle warranty conditions, although I have requested exchange or refund with a vehicle of precedent value 2 times due to the fact that the repair period exceeds the legal period, there has been no return related to the vehicle.
I purchased a brand new 2022 Citroen C-Elysee from a dealer, and I have taken my vehicle to the service center four times due to an AdBlue error. Each time, they reset the error and returned the car to me, but the same AdBlue issue reappeared. Currently, my vehicle has been at the service center for...
On July 19, 2023, my Citroen C4 suffered a brain malfunction while still under warranty. On September 24, 2023, they ordered a part from abroad. They couldn't fix my car after 45 business days. Instead, they opened a case with the headquarters to provide a new vehicle. If a car cannot be repaired wi...
In June 2024, we purchased a brand-new Citroën C4X E from the dealership. Just four months later, the car broke down and was taken in for repairs. However, the issue couldn’t be identified. They first attempted to replace the wiring harness, and we waited for months for the part to arrive from abroa...
In July 2024, trusting the Citroën brand at the Arkas İzmir dealership and being pleased with the vehicle, I purchased a brand-new Citroën ë-C4. On April 27, 2025, while driving, it suddenly lost power and would not exceed 15 km/h (battery at 63 %). After stopping and restarting, it managed about 50...
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