My 3-month-old Citroen brand e-c4x electric vehicle stopped in the middle of the road with an "electric traction system fault" and did not move again. While legally a replacement vehicle must be given in service that exceeds 10 days, due to this very common and well-known situation, no replacement vehicle is given for my vehicle that has been waiting in service for 20 days. This situation both damages the trust in the brand and shows that the place that sells electric vehicles does not have a competent technician. This is an announcement for those who will buy an electric vehicle from Citroen.
I purchased an electric vehicle, the Citroen E-C4x, from the Citroen Istanbul Oztek Kartal branch in February. Unfortunately, it broke down on the third day and spent a week in the service center for diagnosis. After diagnosis, they informed me that there were issues with the vehicle's brain and cha...
In June 2024, we purchased a brand-new Citroën C4X E from the dealership. Just four months later, the car broke down and was taken in for repairs. However, the issue couldn’t be identified. They first attempted to replace the wiring harness, and we waited for months for the part to arrive from abroa...
In July 2024, trusting the Citroën brand at the Arkas İzmir dealership and being pleased with the vehicle, I purchased a brand-new Citroën ë-C4. On April 27, 2025, while driving, it suddenly lost power and would not exceed 15 km/h (battery at 63 %). After stopping and restarting, it managed about 50...
my Citroen e C4 2022 model 2600 km car has been waiting at the service depot for 45 days for authorized service to take the battery replacement decision and make it due to a charging failure, and as of today, it is still unclear when it will be done due to lack of spare parts stocks. According to Co...
I paid upfront to purchase a Citroen e-C4X, and the dealer assured me it would be delivered within 2 weeks, stating it was already at the port in Turkey. Despite the invoice being issued, they failed to deliver the car for 3 months. I continued paying installments for my vehicle loan. With new car p...
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