I recently withdrew $5050 from my Citibank account outside of business hours, and my account was subsequently frozen. I was informed that to resolve this issue, I would need to deposit an additional $5050 into my account, which I find completely unreasonable.
It has now been two days, and I still cannot access my money. Despite my efforts, I am unable to get consistent help from customer service. This situation is causing me significant stress and inconvenience, as I urgently need access to my funds.
I request Citibank to resolve this matter immediately and transfer my funds without delay. Customers should not face such unnecessary obstacles when managing their own accounts. Prompt action is required.
For the past month, Citibank has been holding funds sent to me via EFT in GBP without converting them to ₺ or transferring the money to my account. Despite numerous attempts to contact their customer service, I have received no explanation or resolution. When I call, I am told they do not handle in...
I applied for a Citibank business credit card, but it has been 50 days, and I still haven’t received it. The card was issued, but the delivery company Citibank uses is unresponsive, making it impossible to track my shipment. I’ve repeatedly asked for a tracking number, but they failed to provide one...
A deposit was made into my Citibank account, but I don’t recognize the bank, nor am I expecting any payment. I’ve tried multiple times to resolve this issue with my local bank, but they have been unable to help. I am requesting that Citibank reach out immediately to clarify this situation and preven...
Citibank served as the intermediary for an international SWIFT transfer from Australia to my Turkish AUD account, intended to be directly deposited in AUD. However, Citibank converted the amount—8000 AUD—into TL and deposited it into my TL retirement account without my consent. The intermediary bank...
A deposit has unexpectedly appeared in my Citibank account, but I do not recognize the bank and am not expecting any funds. To ensure that the rightful owner receives their money, I am urgently requesting that Citibank contact me and arrange for the funds to be returned to the sender’s account. I do...
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