Chicco Baby Car Seat Damaged, No Customer Service Support
I am writing to complain about a damaged Chicco baby car seat that I purchased online. The product arrived with the newborn insert's side support cushions crushed.
The box was also damaged, suggesting that the product was mishandled during shipping. I contacted Chicco customer service and they said they would look into the issue and get back to me.
However, I have not received any response from them. I am very disappointed with the condition of the product and the lack of customer service from Chicco. I am requesting that Chicco send me a replacement product or a full refund.
Dear Consumer, Since the feedback we receive from you is very valuable to us, we would like to thank you for your interest and feedback. The necessary information regarding the details of the issue and the resolution of your problem has been sent to you via your email address. We present this information to you and wish you and your baby healthy days. Best regards, Chicco After-Sales Communication Unit
