A few months ago, someone stole the frame of my Chicco Best Friend stroller, so I need a replacement part. I called Chicco right away, and they told me they would call the factory to get the part they needed. They told me that I'd hear back from them in two business days. But it's been 20 days and I've heard nothing. I chose Chicco because it has a good reputation for being well-made and having good customer service. Unfortunately, I feel like I've been lied to and ignored because of this. I'm upset that Chicco doesn't acknowledge that they can't find the part or give me any information about how my request is going. Even though I was told to send emails, it looks like my attempts to talk to customer service have also gone unanswered. I'm writing to you because I need help getting the missing chassis part for my Chicco Best Friend stroller. I'm hoping you can take care of this quickly and help me get what I need.
I lost the front bar of my Chicco Goody Plus stroller at the airport. Unfortunately, despite searches, it couldn't be found. I contacted Chicco Turkey and Eser Puset for a replacement part, but they informed me it's not in stock and I'll be notified when it becomes available. Unfortunately, I haven'...
The baby carriage I bought from the AVM Botti Baby Store was damaged within a few months. I was out of town, so it took me a little longer to get to it. So, on April 17, 2023, I went to the store and complained about the stroller's coating peeling off. They told me not to worry, they'd fix the probl...
I've been experiencing various problems with the Goody X Plus stroller I purchased from Chicco for the past year and a half. The bumper bar and stroller components are constantly malfunctioning, and the product has also developed serious discoloration. These problems are recurring and negatively imp...
I bought the Remington HC-5880 trimmer several years ago and somehow lost the finest attachment (apparently number 3). After that, I sent an email to the website's address, asking how to replace it. Nobody spoke up. I finally got through to their call center after three weeks. They discovered my pre...
I am writing to complain about a damaged Chicco baby car seat that I purchased online. The product arrived with the newborn insert's side support cushions crushed. The box was also damaged, suggesting that the product was mishandled during shipping. I contacted Chicco customer service and they said...
Comments