The folding mechanism of the Chicco stroller doesn’t work properly. How can I return the product under warranty?

Problems with the folding mechanism may be caused by:

A manufacturing defect

Loose or improperly adjusted locking mechanisms

What to do:

Check the warranty period (Chicco typically offers 6–24 months)

Prepare the following:

A receipt or proof of purchase

Photos or videos showing the issue

Contact:

The store where the stroller was purchased, or

An official Chicco service center

Request:

A free repair,

A replacement, or

A refund (if the defect is serious and cannot be fixed)

Important: When the product is submitted for inspection, the legal response period is up to 20 days.

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