Unresolved Chronic Issues With My 2024 Chery OMODA 5

I purchased my Chery OMODA 5 in June 2024, with chassis number LVVDB21B6RD888059 and license plate 65ACH6**. Despite having only 7,000 km on the odometer, the vehicle has been experiencing significant operational issues. Although the first fault was officially identified in August 2024, my vehicle has since been taken to service 5 times, remaining there for a total of 10–15 days. Despite all these visits, the problems remain unresolved. The main issues I have experienced are as follows: - Frequent disconnection of Bluetooth and Apple CarPlay, with reconnection failing until the vehicle is restarted. - Loss of throttle response while driving, causing the vehicle to stop accelerating. - Start-Stop system failing to function consistently, sometimes causing shaking and raising safety concerns. Also, when you stop at a red light, the vehicle starts automatically after 25 seconds, - Complete loss of audio from the multimedia system, only restored after fully restarting the vehicle. These issues not only endanger my driving safety but also render my vehicle practically unusable. Furthermore, such persistent issues in a newly purchased vehicle must be considered as a defective product. Legal Basis: According to Articles 8 and 11 of Law No. 6502 on the Protection of Consumers, a product is deemed defective if a fault appears within 6 months of delivery, with the assumption that the defect existed at the time of delivery. The consumer has the right to request free repair, a refund, or replacement of the product. Since my vehicle has repeatedly been in service during this period without permanent resolution, it falls under the definition of a defective product as per Article 11 of the law. Therefore, I hereby request: - Permanent and definitive resolution of the issues, - Otherwise, a replacement of the vehicle or a full refund under Article 11 of Law No. 6502, - Provision of all service records related to my vehicle. If these demands are not met, I will escalate this matter to the Consumer Arbitration Committee and other relevant authorities.