I purchased a brand new Chery Omoda 5 Pro on May 9, 2025, and didn’t even make it home before the car broke down. After driving only 30 km, the engine fault warning light appeared. We immediately contacted the dealership and had to tow the vehicle back to the service center.
They assured us that a part would be replaced and the issue resolved. On May 15, we were told the repair was completed, and the car was returned to us. However, to our absolute shock and frustration, the exact same engine error happened again on the very same day—we still couldn’t make it home.
Once again, the vehicle had to be towed back to the service center. This is unacceptable for a brand-new car. We trusted Chery and believed in the quality they promised, but this experience has been nothing short of a nightmare. Replacing parts over and over doesn’t resolve the fact that the vehicle was defective from the start.
We are demanding that Chery replace this vehicle entirely. We refuse to be treated like test subjects for a faulty product. Our trust in the brand has already been severely damaged. This situation is completely unacceptable, and we expect Chery to take immediate action to resolve our grievance properly.
In September, I purchased a Chery Omada 5 Pro, but my excitement turned to frustration when I discovered multiple issues. Since I received the car during the day, I couldn’t test the headlights and rain sensors properly at the time. Two weeks later, I noticed both components were defective and took ...
I brought my Chery Omoda 5 to the service center at just 29,000 km because the car began to vibrate noticeably during braking. The service team diagnosed the issue as a warped brake disc—something they even admitted was likely caused by a material defect. But despite this, they refused to cover the ...
I purchased a Chery Omoda 5 in September 2023, expecting reliability. However, in February 2025, my car suddenly displayed an ERP/ERC error and slowed down in the middle of the road. I barely managed to pull over safely. This issue kept happening, and after multiple incidents, my car was finally to...
I purchased a brand-new Chery Omoda 5 directly from the dealership, and yet within less than two years, the brake discs warped and became dangerously deformed. This defect put me and my passengers at serious risk. When I took the vehicle to the authorized service center, I expected the issue to be r...
I own a Chery Omoda 5, and my vehicle has only 12,000 km on it. Recently, I began noticing a noticeable vibration when decelerating in 2nd gear. At first, I assumed this was normal behavior until I drove the exact same model owned by a friend—his vehicle did not have this issue at all. On May 15, I...
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