I purchased a Chery Omoda 5 in September 2023, expecting reliability. However, in February 2025, my car suddenly displayed an ERP/ERC error and slowed down in the middle of the road. I barely managed to pull over safely.
This issue kept happening, and after multiple incidents, my car was finally towed to Bursa Ovaakça Service Center on February 26, 2025. While C*** Bey at the service center has been helpful**, they admit they have never encountered this issue before and are still testing.
I purchased this car to drive to work safely with my baby, yet I’ve now been without a vehicle for 14 days. When I requested a loaner car, I was told that Chery had only assigned two vehicles, both of which were already given to other customers.
I even contacted Chery Turkey, but there is no real customer service—just a secretary saying, "Your request has been received," with no actual follow-up. This is unacceptable for a brand-new vehicle under warranty, with no scratches or damages!
For two weeks, I’ve been paying for taxis while my baby’s car seat remains unused in my undrivable car. Chery, fix this issue immediately and provide me with a loaner vehicle! No customer should be left stranded like this after purchasing a new car.
I purchased a 2024 Chery Omoda 5 Luxury package in February. Not long after, the key fob stopped working properly. The vehicle no longer recognizes th...
I purchased a brand new Chery Omoda 5 Pro on May 9, 2025, and didn’t even make it home before the car broke down. After driving only 30 km, the engine fault warning light appeared. We immediately contacted the dealership and had to tow the vehicle back to the service center. They assured us that a ...
I purchased a 2024 Chery Omoda 5 in March, and for the past eight months, I have been stuck dealing with endless repairs at service centers. My car has had over 10 parts replaced (the exact number can be found in service records). The issues have been so severe that my car's entire interior wiring ...
I own a 2023 Chery Omoda 5 Excellent, and about three months ago, cracks started appearing on the rear tail light without any external damage or impact. Over time, the cracks have only gotten worse. My car is not even two years old and still has three years left on its five-year warranty. From what ...
On February 27, 2025, my Omoda 5 suddenly showed an ABS system fault along with 7 additional error messages. I had the car towed to Tan Oto, an author...
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