2
Ragıp is not satisfied with the result

Incomplete Purchase and Lost Cargo at Ceva

Ragıp
December 31, 2022 11:39 am
27

My shipment was delayed in Bursa for three weeks because of a product shortage, but CEVA Logistics has yet to contact me to let me know the status of my shipment. On December 9, 2022, I made a purchase from Pazarama consisting of a bookshelf that had been ordered from Minar Mobilya in Canakkale, Biga. We still haven't received the shipment. Numerous complaints are voiced about the state of affairs in the client services departments of these companies. The year 2023 will be here before we know it, but the customer service department insists that the customer isn't always right.

December 31, 2022 11:32 am

Dear Valued Customer, First of all, we would like to express our regret for the situation that has occurred. We have received your complaint and will investigate the matter and provide you with information as soon as possible. Sincerely, CEVA Logistics

January 02, 2023 9:54 am
January 06, 2023 1:38 pm
January 06, 2023 1:39 pm
January 07, 2023 10:12 am
January 09, 2023 9:06 am

Dear Customer, Your products will be delivered during the day. You can reach our call center at 0216 999 24 40. Best regards, CEVA Logistics

January 09, 2023 11:20 am

Dear Valued Customer, We would like to express our regret for the delay experienced in the process. We thank you for your valuable understanding and wish you to use your products in good days. Sincerely, CEVA Logistics

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