Regarding the CCleaner Professional Trial Version:
I activated the 60-day CCleaner Professional trial using my credit card information. It was stated that I could cancel the trial at any time. However, I did not receive any email confirmation or notification. I now want to cancel the trial version, but no account information appears under my account section.
On July 2, 2025, I started the CCleaner free trial on my Windows computer. During the two-month free trial period, I cancelled my subscription through the app. Despite this, on September 2, 2025, $16 was charged to my DenizBank card ending in 4683. I received no notification that the trial was endin...
The CCleaner trial version that I started two months ago ended today, and $19 USD was charged to my card as a new subscription fee. However, I was not informed that the trial period would expire or that my card would be charged afterward. I canceled the membership today as soon as it renewed, but th...
I want to cancel my CCleaner Professional subscription because I find it unnecessary. However, I am unable to cancel it because I cannot remember which email address I used to register or my reference number. For this reason, I sent emails in both Turkish and English and also contacted support throu...
On June 14, 2025, $20 USD was charged from my card without any prior email or notification. I did not even use the free trial period. I do not know where or how I have an account. If necessary, I can provide documentation of the card details related to the $20 USD charge. On June 17, 2025, I sent a...
I previously used the CCleaner Pro trial version. On June 6, 2025, $57 USD was charged to me as a membership fee without any prior email or notification. I do not accept this charge and I request a refund. I do not even know which email address I used to create the CCleaner account, but I can provi...
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