Got charged for CCleaner even after cancelling subscription — what to do next?

If you were charged for CCleaner even after canceling the subscription and want it fixed fast;

Confirm the cancellation details;

• Log in to your CCleaner account
• Check Subscription / Billing status
• Make sure it shows Canceled or Will not renew
• Find:
– Cancellation date
– Last charge date
– Invoice number

Check where the subscription was billed from;

• Look at your bank/card statement
• Confirm if it was purchased via:
– CCleaner website
– App Store (Apple)
– Google Play
• Note the billing platform and transaction ID

Contact CCleaner Support immediately;

• Say:
– Subscription was canceled but still charged
• Provide:
– Account email
– Cancellation confirmation (screenshot)
– Charge date and amount
– Invoice or transaction ID

Ask them to;

• Reverse the charge
• Confirm auto-renewal is disabled on their system
• Send written confirmation of cancellation

If it still isn’t resolved;

Consider posting a complaint on Xolvie to push for resolution and warn others.