CCleaner took money without email confirmation — any refund tips?

If CCleaner took money without email confirmation and you want a refund;

Check your subscription status;

• Log in to your CCleaner account
• Go to Subscription/Billing
• See if it shows active, renewed, or canceled
• Save a screenshot of what it shows

Confirm how you were charged;

• Check your bank/card statement
• Note the exact charge date, amount, and merchant name
• Confirm if the charge matches a CCleaner renewal

Contact CCleaner Support;

• Explain:
– You were charged without any confirmation email
• Provide:
– Account email
– Charge date and amount
– Screenshot of no confirmation in email
• Ask them to:
– Refund the unauthorized charge
– Confirm your subscription is canceled
– Send written refund confirmation

If they refuse or don’t respond;

Share your concerns or file a complaint on Xolvie to connect with others and find support.