CCleaner took money without email confirmation — any refund tips?

On October 28, 2025, I noticed that a charge of approximately $40 USD was made to my account via the App Store without my knowledge or consent. I tried to cancel the subscription, but I am unable to complete the cancellation process. I request that this issue be resolved immediately, that the charge...

On September 17, 2025, at approximately 10:56 PM, an unauthorized charge of approximately $23 USD was made by CCleaner to my Enpara debit card ending in 3048, without my knowledge or consent. I did not receive any notification, message, or email regarding this transaction. I do not use this applicat...

On July 2, 2025, I started the CCleaner free trial on my Windows computer. During the two-month free trial period, I cancelled my subscription through the app. Despite this, on September 2, 2025, $16 was charged to my DenizBank card ending in 4683. I received no notification that the trial was endin...

On June 14, 2025, $20 USD was charged from my card without any prior email or notification. I did not even use the free trial period. I do not know where or how I have an account. If necessary, I can provide documentation of the card details related to the $20 USD charge. On June 17, 2025, I sent a...

The CCleaner trial version that I started two months ago ended today, and $19 USD was charged to my card as a new subscription fee. However, I was not informed that the trial period would expire or that my card would be charged afterward. I canceled the membership today as soon as it renewed, but th...

I previously used the CCleaner Pro trial version. On June 6, 2025, $57 USD was charged to me as a membership fee without any prior email or notification. I do not accept this charge and I request a refund. I do not even know which email address I used to create the CCleaner account, but I can provi...

Regarding the CCleaner Professional Trial Version: I activated the 60-day CCleaner Professional trial using my credit card information. It was stated that I could cancel the trial at any time. However, I did not receive any email confirmation or notification. I now want to cancel the trial version, ...

CCleaner shows my license as invalid even though I purchased it, and support has not helped in any way. I am requesting a refund. As you can see in the screenshot, they have taken the payment but have not provided any assistance. I urgently request a refund. I will provide my email address when you ...

I purchased a CCleaner Pro account package on December 18, 2024, but I was never able to use it due to a license key issue. I contacted the support team by email and was asked to adjust certain settings on my computer. Despite trying multiple times, the program did not accept the Pro key. After tha...