Casinoviva Delayed My Withdrawal After Completing Bonus Terms

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April 15, 2024 11:55 am
6

My name is F**** K****, and I deposited ₺1500 into Casinoviva, where I received a bonus. After meeting the wagering requirements for the bonus, I attempted to withdraw my funds last night. However, I was informed that withdrawals could only be processed between 8 AM and 8 PM.

This morning at 10 AM, I tried again, only to be told to attempt the withdrawal after 4 PM. This continuous delay is extremely frustrating as I urgently need to access my money. Casinoviva must honor its withdrawal policies and process my request without further excuses.

I expect this issue to be resolved immediately. Customers should not face such unnecessary hurdles when trying to access their own funds.

Ferdi
Ferdi
January 03, 2025 12:21 am

No one has responded to my complaint yet.

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