I signed up for a 1-month free trial on Canva, but I was still charged 25₺ from my account. What if they had taken even more? This feels completely misleading!
I have now removed my saved card from the platform, but how can I be sure that Canva won’t charge me again next month? There is no billing information in my account—no record of a subscription, no invoice, nothing. It’s as if this charge just appeared out of nowhere.
I expect a clear explanation and a full refund. Canva, you need to ensure that users are not charged for a supposedly free trial. I demand an immediate resolution and confirmation that no further payments will be taken!
I signed up for Canva’s one-month free trial, which was clearly advertised on their official website as completely free with a ₺0.00 charge. However, on October 19, 2025, a ₺25 payment was withdrawn from my Ziraat Bank credit card without my authorization. I did not select any paid plan or addition...
On September 30, 2025, I started a Canva Pro free trial that was clearly advertised as free of charge. However, despite it being a free trial, ₺25 was withdrawn from my account. The information on Canva’s website specifically stated that no payment would be taken during the trial period, so I was su...
After a 30-day trial, on February 28, 2023, I used my card information to sign up for a 1-year Premium membership on Canva. But when I finished paying, I saw that Canva had taken an extra 9 TL out of my account. Even so, my Premium trial started, and I still haven't gotten a refund for the charge th...
I signed up for Canva’s 30-day free trial, which was clearly advertised as completely free. However, on September 26, 2025, a payment was withdrawn from my card despite it being a free trial. The amount was automatically refunded later the same day, without me taking any action. Even though the cha...
On September 25, 2025, I started the Canva Teams free trial under the name “P** Y***** Team.”** However, on the same day, ₺25 was withdrawn from my bank card, and another ₺25 was charged on September 27, 2025, totaling ₺50. My account was still within the free trial period, and I did not activate an...
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