After a 30-day trial, on February 28, 2023, I used my card information to sign up for a 1-year Premium membership on Canva. But when I finished paying, I saw that Canva had taken an extra 9 TL out of my account. Even so, my Premium trial started, and I still haven't gotten a refund for the charge that wasn't mine. This is frustrating and shouldn't be happening. I gave my credit card information to Canva because I trusted them, and now I feel like I've been taken advantage of. I thought a company like Canva would have payment options that are reliable and safe, and this experience has made me feel let down. I want Canva to do something about the unauthorized charge and refund the money right away. I'm angry about this problem in the world today.
I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not done by me, but upon receiving a notification, I immediately canceled the subscription. However, ₺100 has still been charged to my registered card account! This is completely unaccep...
I signed up for Canva’s 30-day free trial, which was clearly advertised as completely free. However, on September 26, 2025, a payment was withdrawn from my card despite it being a free trial. The amount was automatically refunded later the same day, without me taking any action. Even though the cha...
I signed up for Canva’s one-month free trial, which was clearly advertised on their official website as completely free with a ₺0.00 charge. However, on October 19, 2025, a ₺25 payment was withdrawn from my Ziraat Bank credit card without my authorization. I did not select any paid plan or addition...
I became a free member of Canva Pro app a month ago. After becoming a free member, I had the right to use it for one month. I purchased it with a virtual card, but the actual card was charged instead. Without receiving any information, message, or warning, my account was deducted with a monthly fee ...
Comments