I eagerly ordered a women’s rain jacket from your online store, though order was successfull, you gave me no updates, so I decided to contact your lines, surprisingly, I received news that the bindings I had ordered were unavailable and my payment had been refunded, I hadn't been informed beforehand about the item being out of stock or any indication that my order had been canceled. the payment platform I used also notified me that no such request was made on your side, you are the first name that comes to mind in this industry yet such a simple mistake is not regarded as important. Please track the process without delay, no longer want to hunt for my own money. Thx.
I placed an order for a coat from Bershka's online store, and they promised delivery between November 21-25. Unfortunately, Hepsijet’s tracking system indicated that the package was delayed in transit to Bursa for several days with no updates provided. In the end, I discovered that my package had go...
On November 23, despite the rush, after receiving a seamless confirmation email that my order of three items had been successfully placed on the site, I unexpectedly received an email stating that a return request, which I did not initiate, had been accepted. My yet-to-arrive products were canceled ...
During the Black Friday discounts, on November 11th, I placed an order for a reasonably priced Tommy Hilfiger jacket from the online store. Despite the expected delivery date being between November 14th and 16th, my order wasn't shipped. Frustrated, I called customer service twice, but received no c...
On November 23, I purchased a jacket from Mango’s online store. After paying for the order, it was left on hold for days without any updates, and then on November 30 it was unilaterally canceled on the grounds that the item was out of stock. My order number is EUAX1S. Canceling an item that appeare...
I returned a jacket to Pull & Bear over a month ago, but I still haven’t received my refund. I’ve contacted customer service multiple times, and each time they assure me that I’ll get a response via email, yet I never hear back. It feels like my complaint is being brushed off, as there’s still no si...
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