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Brita Pitcher Developed Algae in Less Than a Year - Cleaning Does Not Fix It

Brita Pitcher Developed Algae in Less Than a Year - Cleaning Does Not Fix It
March 11, 2025 10:40 PM503

The Brita pitcher I purchased has developed algae in the area where the filter drips water into the reservoir, even though it has not even been a year since I bought it. No matter what I do, I cannot remove it. Families, including children, drink this water, and it is concerning that a brand claiming to provide healthy, filtered water sells a product that allows algae to form. I thoroughly cleaned the pitcher following the manufacturer’s instructions, but the problem persists. Even replacing the filter did not help, which makes me question the overall quality of the product. If this is a common issue, Brita should take responsibility and provide customers with a proper solution. I urgently request a resolution to this issue.

March 12, 2025 12:06 PM (13 hours after complaint)

Hello, Thank you for your message. First of all, we kindly ask you to read the Illumination Statement of our company to be informed about the processing of your personal data that you have provided to us by contacting us. A response has been provided regarding your complaint. Sincerely, BRITA Turkey

Duru
May 1, 2025 6:23 PM

On March 11, I wrote a complaint about the Brita brand. In their response, they told me that the algae problem would go away if I washed it in the machine, but the algae problem did not go away, and on top of that, the water tank broke inside the dishwasher. There was no problem before I put it in the dishwasher, but the tank was so fragile that it broke. I want this to be addressed urgently.

May 2, 2025 12:05 PM

Hello, Thank you for your message. First of all, we kindly ask you to read our company's Privacy Notice to be informed about the processing of your personal data provided to us by contacting us. A response has been provided regarding your complaint. Best regards, BRITA Turkey

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